Assistant Manager Interview Questions And Answers In Bpo - Questions & Answers

Top 25 bpo assistant interview questions and answers pdf ebook free d…

Assistant Manager Interview Questions And Answers In Bpo - Questions & Answers. Previously, i have held a similar position in another company. What is a call centre?

There are two types of bpos—front office (external) and back office (internal). The bpo industry offers a lot of growth in terms of career but requires a lot of flexibility from the employee's end. The questions that are asked from the bpo managers in an interview are based on the people and process management. Also, i know the advanced feature of ms office. Front office business process outsourcing normally entails customer handling tasks such as offering technical support to the client. Previously, i have held a similar position in another company. In this article, we'll cover 40 interview questions. In an assistant manager’s position, you have to work with your senior manager and your juniors. Are you comfortable working in a team? There are frequent night shifts and erratic office timings since bpo companies are catering to all the different time zones in the world, especially in the far west.

This is the most asked bpo interview question in an interview. An inbound call center is where calls are handled keeping the customer care in concern, and customer associate will only receive calls. To answer this question, you can state the different types of bpos and explain them briefly. Top 15 interview questions and answers for assistant managers. Interview questions for an assistant manager can focus on the skills necessary to be successful in the role. The interview process is meant to uncover the substance behind an applicant’s initial resume submission. The questions that are asked from the bpo managers in an interview are based on the people and process management. The bpo and call centre managers lead teams that may comprise of tens to hundreds of agents. Due to this industry, the. I never let my emotions affect my work. 10 commonly asked questions and answers in bpo interview