Genesys Cloud Webchat. Add a web chat deployment. Desktop is employed for monitors, laptops, and tablets, and mobile is employed for smartphones.
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Like all genesys widgets, there are two main modes: Desktop is employed for monitors, laptops, and tablets, and mobile is employed for smartphones. To add a web chat widget, follow these steps: See about widgets for web chat on the resource center for more information. If the customer is connected to a bot, the quick replies buttons come in handy to direct the chat to the proper resource. The customer completes and submits a form, which is customizable, to connect with a bot or an agent. To use altocloud use the version 2 widget. The webchat widget enables customers to receive immediate assistance by clicking the chat icon on a website. Add a web chat deployment.
See about widgets for web chat on the resource center for more information. Add a web chat deployment. Like all genesys widgets, there are two main modes: If the customer is connected to a bot, the quick replies buttons come in handy to direct the chat to the proper resource. Desktop is employed for monitors, laptops, and tablets, and mobile is employed for smartphones. The webchat widget enables customers to receive immediate assistance by clicking the chat icon on a website. To add a web chat widget, follow these steps: See about widgets for web chat on the resource center for more information. The customer completes and submits a form, which is customizable, to connect with a bot or an agent. To use altocloud use the version 2 widget.